Effective Date: 13-September-2025
Lotus Luxury Resort (“we,” “our,” “us”) respects the privacy of all guests and users of our website and booking services. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Information Collection
We may collect personal data including, but not limited to, your name, contact details, email address, government-issued identification, and payment information when you make a reservation, check in, or interact with our services.
Use of Information
Your personal data is used strictly for purposes such as:
- Processing reservations and payments
- Communicating booking confirmations or updates
- Enhancing guest experience and service quality
- Complying with legal and regulatory requirements
Data Protection
We implement reasonable administrative and technical safeguards to ensure the confidentiality and integrity of your data. Access to personal information is restricted to authorized personnel only.
Disclosure of Information
We do not sell, rent, or share your personal data with third parties, except:
- When required by law or government authorities
- When necessary to complete your booking (e.g., payment gateway providers)
Consent
By accessing our website, making a reservation, or availing our services, you consent to the collection and use of information as described in this policy.